P4373:[[5043,5309],{"_5044":474,"_5045":5046,"_5047":5048},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-9897558016266/reviews?limit=15&lastEvaluated=%7B%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A55b82ed2-91aa-47f1-9c25-10e4fdfe1f1d%22%2C%22dateCreated%22%3A%222025-04-26T21%3A00%3A49.102Z%22%2C%22reviewId%22%3A%226fad591d-606a-4287-953e-33dbefffb6dc%22%7D","reviews",[5049,5119,5136,5151,5164,5178,5203,5210,5217,5231,5238,5252,5267,5281,5294],{"_5050":5051,"_5052":5053,"_5054":5055,"_5056":5057,"_5058":5059,"_5060":5061,"_5062":5061,"_5063":5064,"_5065":24,"_5066":5067,"_3529":5068,"_5092":5093,"_5094":5095,"_5096":5097,"_5098":5099,"_5100":5101,"_5102":4326,"_5103":5104,"_5107":5108,"_5112":24,"_5113":5114,"_52":5115,"_5116":5064,"_5117":5118},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","31e6f982-5965-4a29-b428-94fd4cca0def","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897520365834","productId","shopify-9897520365834","body","Le canapé semble bien dans son ensemble (confort, tissu, etc...)\nCela étant, juste après la livraison, lorsqu'il a fallu poser les feutres sur les pieds du canapé, nous nous sommes aperçus qu'un des pieds était arraché (voir photos ci-jointes) : Cela est sans doute survenu pendant le transport ?\nMais ce qui n'est pas qualitatif, c'est le système de fixation (de simples agrafes) qui est très fragile, ainsi que les pieds, de simples triangles en plastique.\nNous avons donc passé une partie de la matinée à refixer le pied manquant (pas facile avec les agrafes tordues, etc.).\nConclusion : beau look, mais déception et des doutes concernant la qualité de l'ensemble de la prestation, sans compter la galère pour refixer le pied.\nBonne soirée\nMagali et François PAGLIAI\n","dateCreated","2025-08-25T17:43:42.273Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","fr",[5069,5084],{"_5070":5071,"_5072":5073,"_5074":5075,"_5076":453,"_3539":5077,"_5078":5079,"_5080":5081,"_5082":5083},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=120x120&crop=center","type","A beige upholstered chair or sofa with the bottom fabric panel removed, revealing the black underside frame, sitting on plastic sheeting over hardwood floors","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=540x720","streamId","514bcbda-443f-47f6-8c70-0d43aefd030d",{"_5070":5085,"_5072":5086,"_5074":5087,"_5076":453,"_3539":5088,"_5078":5089,"_5080":5090,"_5082":5091},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=120x120&crop=center","A smartphone with a cracked screen lies on a plastic-covered wooden floor next to a dark leather chair or sofa","c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=540x720","2febda18-d48b-4d8b-9bfd-984f1174c130","productHandle","teddy-boucle-armchair-tayla-en-24wes69094","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES69094-221173_0e40f91ea4a205dc0739c37366530540_dtl_1_x280.jpg?v=1736845364","productName","Teddy Bouclé Lounge Chair Tayla","productUrl","//store.westwing.com/products/teddy-boucle-armchair-tayla-en-24wes69094","productVariantName","W 137 x D 120 cm","rating","reply",{"_5058":5105,"_5060":5106,"_52":32},"

Chère Magali,

Nous tenons à vous présenter nos sincères excuses pour le fait que le produit que vous avez reçu ne correspond pas à nos normes de qualité élevées. Nous sommes vraiment désolés d'avoir subi ce désagrément.

Nous vous invitons à contacter notre service clientèle (service@westwing.fr) afin de trouver rapidement une solution qui réponde à vos attentes. Notre équipe mettra tout en œuvre pour résoudre le problème à votre satisfaction.

Nous vous remercions de votre compréhension et restons à votre disposition pour toute question supplémentaire.

","2025-08-26T07:08:24.769Z","reviewer",{"_5109":5110,"_5111":474},"displayName","Magali o. F. P.","isVerified","isIncentivized","status","approved","Problème de qualité concernant les pieds du canapé.","unhelpfulCount","variantId","50601668182282",{"_5050":5051,"_5052":5120,"_5054":5121,"_5056":5122,"_5058":5123,"_5060":5124,"_5062":5124,"_5063":5064,"_5065":474,"_5066":5125,"_5092":5126,"_5094":5127,"_5096":5128,"_5098":5129,"_5100":5130,"_5102":5131,"_5107":5132,"_5112":24,"_5113":5114,"_52":5134,"_5116":5064,"_5117":5135},"292a021a-51fb-40c2-b354-4908bb38c2c0","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897517285642","shopify-9897517285642","Lieferung war problemlos und das Sofa ist sehr gemütlich. Ich bin sehr zufrieden!","2025-08-12T07:19:01.266Z","de","modular-teddy-boucle-sofa-tayla-3-seater-with-stool-leftright-en-24wes92333","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES92333-221159_2319334ec0728acaf32616db0953f5f1_dtl_1_x280.jpg?v=1736845740","Teddy Bouclé Modular Sofa Tayla (3-seater) with Stool (left/right)","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-3-seater-with-stool-leftright-en-24wes92333","W 230 x D 220 cm",5,{"_5109":5133,"_5111":474},"Asli K.","Sehr gemütliches Sofa","50601662480650",{"_5050":5051,"_5052":5137,"_5054":5138,"_5056":5139,"_5058":5140,"_5060":5141,"_5062":5141,"_5063":5064,"_5065":474,"_5066":4250,"_5092":5142,"_5094":5143,"_5096":5144,"_5098":5145,"_5100":5146,"_5102":5131,"_5107":5147,"_5112":24,"_5113":5114,"_52":5149,"_5116":5064,"_5117":5150},"c5f374cf-1f9a-41ac-b989-449b29edc094","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897560146186","shopify-9897560146186","Buena calidad, la solución perfecta para que los gatos no lo arañen... al estar forrado tipo borrego no les da por clavar las uñas ","2025-08-06T12:47:55.388Z","modular-teddy-boucle-sofa-tayla-4-seater-en-24wes05099","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES05099-221165_193fa7ece622a8142c9ae01ca3902114_dtl_1_x280.jpg?v=1736847993","Teddy Bouclé Modular Sofa Tayla (4-seater)","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-4-seater-en-24wes05099","W 323 x D 120 cm",{"_5109":5148,"_5111":474},"Jonatan B.","Perfecto si tienes gatos ","50601907781898",{"_5050":5051,"_5052":5152,"_5054":5153,"_5056":5154,"_5058":5155,"_5060":5156,"_5062":5156,"_5063":5064,"_5065":474,"_5066":5067,"_5092":5157,"_5094":5158,"_5096":5097,"_5098":5159,"_5100":5101,"_5102":5131,"_5107":5160,"_5112":24,"_5113":5114,"_52":5162,"_5116":5064,"_5117":5163},"e427f1f1-13fd-4486-a26c-48432d14c460","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897556279562","shopify-9897556279562","je recommande ","2025-08-06T09:00:48.014Z","teddy-boucle-armchair-tayla-en-24wes17329","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES17329-221155_d590ccb82c1fff787e4acd576179d0ed_dtl_1_x280.jpg?v=1736847322","//store.westwing.com/products/teddy-boucle-armchair-tayla-en-24wes17329",{"_5109":5161,"_5111":474},"david b.","top trop beau","50601868722442",{"_5050":5051,"_5052":5165,"_5054":5166,"_5056":5167,"_5058":5168,"_5060":5169,"_5062":5169,"_5063":5064,"_5065":474,"_5066":5067,"_5092":5170,"_5094":5171,"_5096":5172,"_5098":5173,"_5100":5174,"_5102":5131,"_5107":5175,"_5112":24,"_5113":5114,"_52":5176,"_5116":5064,"_5117":5177},"91fe7bb4-4cc0-4f38-80dd-2306615a8c71","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897502802186","shopify-9897502802186","splendide canapé de grande taille conforme à la couleur du site qualité et design au top ","2025-08-06T09:00:12.712Z","modular-teddy-boucle-sofa-tayla-4-seater-with-stool-leftright-en-24wes11295","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES11295-221158_3a7afc5a35ee3cb44b870dee54f814ae_dtl_1_x280.jpg?v=1736844079","Teddy Bouclé Modular Sofa Tayla (4-seater) with Stool (left/right)","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-4-seater-with-stool-leftright-en-24wes11295","W 323 x D 220 cm",{"_5109":5161,"_5111":474},"Magnifique je l'adore ","50601631514890",{"_5050":5051,"_5052":5179,"_5054":5180,"_5056":5181,"_5058":5182,"_5060":5183,"_5062":5183,"_5063":5064,"_5065":474,"_5066":5125,"_3529":5184,"_5092":5193,"_5094":5194,"_5096":5195,"_5098":5196,"_5100":5197,"_5102":5198,"_5107":5199,"_5112":24,"_5113":5114,"_52":5201,"_5116":5064,"_5117":5202},"49e6d6ce-c116-4f0d-b109-051264716062","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897510600970","shopify-9897510600970","Die Couch ist sehr gemütlich , das zusammenschrauben war kein Problem . Lieferung \nmit Gebrüder Weiss / Spedition hat gut funktioniert . \nDanke ! ","2025-08-03T17:49:41.602Z",[5185],{"_5070":5186,"_5072":5187,"_5074":5188,"_5076":453,"_3539":5189,"_5078":5190,"_5080":5191,"_5082":5192},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/b1d76d94-0420-492b-86b5-823abb232074.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/b1d76d94-0420-492b-86b5-823abb232074.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/b1d76d94-0420-492b-86b5-823abb232074.jpg?d=120x120&crop=center","A modern gray modular sofa with rounded cushions sits in a bright living room with wooden floors, a bookshelf, window with plants, and wall art featuring a goldfish.","c51f7b65-fcc9-486f-b563-ae634abbdd20/b1d76d94-0420-492b-86b5-823abb232074","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/b1d76d94-0420-492b-86b5-823abb232074.jpg?d=540x720","b1d76d94-0420-492b-86b5-823abb232074","modular-teddy-boucle-sofa-tayla-3-seater-en-24wes28309","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES28309-221157_4d6529a084a9d28ad283e192e9877c0b_dtl_1_x280.jpg?v=1736844604","Teddy Bouclé Modular Sofa Tayla (3-seater)","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-3-seater-en-24wes28309","W 230 x D 120 cm",4,{"_5109":5200,"_5111":474},"Brunhilde A.","Couch Tayla","50601652846858",{"_5050":5051,"_5052":5204,"_5054":5166,"_5056":5167,"_5058":5205,"_5060":5206,"_5062":5206,"_5063":5064,"_5065":474,"_5066":5067,"_5092":5170,"_5094":5171,"_5096":5172,"_5098":5173,"_5100":5174,"_5102":5198,"_5107":5207,"_5112":24,"_5113":5114,"_52":5209,"_5116":5064,"_5117":5177},"9e5720b8-8007-4d3f-8fc7-45d887cdf22a","La livraison s'est bien passée, le canapé est magnifique et conforme aux photos/vidéos.\nJe n'ai pas mis 5 étoiles car je le trouve assez ferme, l'effet bombé est un peu gênant quand on veut s'allonger dessus et les petits espaces apparents sur les photos sont en vrai un peu gênant car plusieurs choses peuvent s'y glisser. Mais au niveau visuel, il n ya rien à dire il est MAGNIFIQUE !","2025-07-07T17:03:14.264Z",{"_5109":5208,"_5111":474},"Naouel L.","Effet waouh",{"_5050":5051,"_5052":5211,"_5054":5180,"_5056":5181,"_5058":5212,"_5060":5213,"_5062":5213,"_5063":5064,"_5065":474,"_5066":5125,"_5092":5193,"_5094":5194,"_5096":5195,"_5098":5196,"_5100":5197,"_5102":5131,"_5107":5214,"_5112":24,"_5113":5114,"_52":5216,"_5116":5064,"_5117":5202},"12636501-22cc-49a7-86eb-b3bb7716aedf","Tolles Sofa, Farbe wie auf den Fotos ersichtlich, keine Abweichungen","2025-07-07T14:30:41.243Z",{"_5109":5215,"_5111":474},"Katharina S.","Super",{"_5050":5051,"_5052":5218,"_5054":5219,"_5056":5220,"_5058":5221,"_5060":5222,"_5062":5222,"_5063":5064,"_5065":474,"_5066":5067,"_5092":5223,"_5094":5224,"_5096":5225,"_5098":5226,"_5100":5130,"_5102":5131,"_5107":5227,"_5112":24,"_5113":5114,"_52":5229,"_5116":5064,"_5117":5230},"f226d8d3-8a7b-41ca-a98b-e489985bfd33","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897557852426","shopify-9897557852426","Nous avons commandé le canapé Tayla chez Westwing, je recommande à 200% !\nLa qualité et le design du canapé sont incroyables, il est splendide ...\nLes livreurs étaient très aimables et professionnels, ils nous l'ont installé et nous ont même aidés à déplacer des meubles.\nEt que dire du service client... Hyper réactif et très commerciale.\nC'est la première fois que je laisse ce genre de commentaire mais c'est amplement mérité.","2025-06-19T17:23:15.505Z","boucle-modular-sofa-tayla-3-seater-with-stool-leftright-en-24wes56200","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES56200-221204_9b8b089b4f63473fd79b293cb907ad41_dtl_1_x280.jpg?v=1736847394","Bouclé Modular Sofa Tayla (3-seater) with Stool (left/right)","//store.westwing.com/products/boucle-modular-sofa-tayla-3-seater-with-stool-leftright-en-24wes56200",{"_5109":5228,"_5111":474},"ALEXANDRE B.","Une expérience parfaite du début à la fin !","50601889857802",{"_5050":5051,"_5052":5232,"_5054":5166,"_5056":5167,"_5058":5233,"_5060":5234,"_5062":5234,"_5063":5064,"_5065":474,"_5066":4273,"_5092":5170,"_5094":5171,"_5096":5172,"_5098":5173,"_5100":5174,"_5102":5131,"_5107":5235,"_5112":24,"_5113":5114,"_52":5237,"_5116":5064,"_5117":5177},"f0562ab6-17a5-4125-979c-684aeaf44c1a","Bellissimo divano di design, che non ha deluso le mie aspettative, seduta profonda per tanto relax ","2025-06-14T13:19:43.836Z",{"_5109":5236,"_5111":474},"Federica T.","Super divano ",{"_5050":5051,"_5052":5239,"_5054":5240,"_5056":5241,"_5058":5242,"_5060":5243,"_5062":5243,"_5063":5064,"_5065":474,"_5066":5125,"_5092":5244,"_5094":5245,"_5096":5246,"_5098":5247,"_5100":5146,"_5102":5131,"_5107":5248,"_5112":24,"_5113":5114,"_52":5250,"_5116":5064,"_5117":5251},"65f36293-0af4-48aa-9900-314550ecdc09","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897509978378","shopify-9897509978378","Dieses Sofa ist einfach wunder wunderschön! Es ist von der Härte genau richtig und auch der Stoff ist wirklich wunderschön. Super hochwertig verarbeitet. ","2025-06-12T08:27:34.868Z","boucle-modular-sofa-tayla-4-seater-en-24wes70095","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES70095-221183_ad881f5064aaffedd45b2791d1092145_dtl_1_x280.jpg?v=1736844630","Bouclé Modular Sofa Tayla (4-seater)","//store.westwing.com/products/boucle-modular-sofa-tayla-4-seater-en-24wes70095",{"_5109":5249,"_5111":474},"Linda K.","Absolutes Traumsofa!!!","50601652125962",{"_5050":5051,"_5052":5253,"_5054":5254,"_5056":5255,"_5058":5256,"_5060":5257,"_5062":5257,"_5063":5064,"_5065":474,"_5066":5067,"_5092":5258,"_5094":5259,"_5096":5260,"_5098":5261,"_5100":5262,"_5102":5131,"_5107":5263,"_5112":24,"_5113":5114,"_52":5265,"_5116":5064,"_5117":5266},"b0a64a18-4305-4edd-a76e-9839a058555b","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897556967690","shopify-9897556967690","Très qualitatif, couleur lumineuse , matière douce ","2025-06-04T16:11:45.478Z","teddy-boucle-sofa-stool-tayla-en-24wes88394","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES88394-221154_7ccf584bf208d1983fa7c86dcfdee5d8_dtl_1_x280.jpg?v=1736847347","Teddy Bouclé Sofa Stool Tayla","//store.westwing.com/products/teddy-boucle-sofa-stool-tayla-en-24wes88394","W 100 x D 100 cm",{"_5109":5264,"_5111":474},"Delphine G.","Correspond tout à fait à nos attentes ","50601875865866",{"_5050":5051,"_5052":5268,"_5054":5269,"_5056":5270,"_5058":5271,"_5060":5272,"_5062":5272,"_5063":5064,"_5065":474,"_5066":5125,"_5092":5273,"_5094":5274,"_5096":5275,"_5098":5276,"_5100":5101,"_5102":5131,"_5107":5277,"_5112":24,"_5113":5114,"_52":5279,"_5116":5064,"_5117":5280},"160fc424-0c60-4c63-9401-33b3f04912b0","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897505620234","shopify-9897505620234","Bequem, qualitativ hochwertig und wunderschön! ","2025-06-03T16:24:11.371Z","boucle-armchair-tayla-en-24wes65945","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES65945-221191_b8ceed0ad2f29a059886c8f962270e10_dtl_1_x280.jpg?v=1736844389","Bouclé Lounge Chair Tayla","//store.westwing.com/products/boucle-armchair-tayla-en-24wes65945",{"_5109":5278,"_5111":474},"Laura R.","Perfektion eines Loungesessels","50601638953226",{"_5050":5051,"_5052":5282,"_5054":5283,"_5056":5284,"_5058":5285,"_5060":5286,"_5062":5286,"_5063":5064,"_5065":474,"_5066":5125,"_5092":5287,"_5094":5288,"_5096":5097,"_5098":5289,"_5100":5101,"_5102":5131,"_5107":5290,"_5112":24,"_5113":5114,"_52":5292,"_5116":5064,"_5117":5293},"1a127413-239d-4345-9c19-c7993cdf8209","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897558016266","shopify-9897558016266","Sieht im Original wirklich noch besser aus","2025-05-29T17:24:29.117Z","teddy-boucle-armchair-tayla-en-24wes32597","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES32597-221164_1f915748585ca2e64b627f8d8f017c71_dtl_1_x280.jpg?v=1736847399","//store.westwing.com/products/teddy-boucle-armchair-tayla-en-24wes32597",{"_5109":5291,"_5111":474},"Özhan E.","Flauschig trifft Bequemlichkeit ","50601892053258",{"_5050":5051,"_5052":5295,"_5054":5296,"_5056":5297,"_5058":5298,"_5060":5299,"_5062":5299,"_5063":5064,"_5065":474,"_5066":5300,"_5092":5301,"_5094":5302,"_5096":5303,"_5098":5304,"_5100":5197,"_5102":5131,"_5107":5305,"_5112":24,"_5113":5114,"_52":5307,"_5116":5064,"_5117":5308},"6fad591d-606a-4287-953e-33dbefffb6dc","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897557885194","shopify-9897557885194","Love it","2025-04-26T21:00:49.102Z","en","boucle-modular-sofa-tayla-3-seater-en-24wes23915","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES23915-221202_ba0c52012c88ac958b0f106d034d273f_dtl_1_x280.jpg?v=1736847394","Bouclé Modular Sofa Tayla (3-seater)","//store.westwing.com/products/boucle-modular-sofa-tayla-3-seater-en-24wes23915",{"_5109":5306,"_5111":474},"Iana K.","AMAZING","50601889890570",{"_5310":474,"_3601":-5},"success"]

Πολυθρόνα lounge Tayla από ύφασμα Teddy-Bouclé